1. DETAILS ABOUT THE SELLER
“Walltopia” AD, a company organized under the laws of the Republic of Bulgaria, with its registered office at 1V Bulgaria Blvd., Letnitsa 5570, Bulgaria. UIC: 204143670, VAT #: BG204143670 (“Seller”).
“Walltopia” AD operates the electronic store https://store.walltopia.com/. Hereinafter referred to as Walltopia.
2. SHIPPING METHOD AND COST
Shipping costs are automatically calculated based on the relevant details provided by the Buyer during the checkout process, including the delivery address, package weight, and chosen shipping method. The calculated sum will be presented to the Buyer at the end of the purchase process and added to the total amount due.
3. PROCESSING TIME
Orders undergo review upon purchase. The Buyer will receive notification via email once their order has been reviewed, and processing has commenced. Please note that processing times may vary depending on the nature of the order and current order volumes.
4. SHIPPING DESTINATIONS
We offer global shipping services, ensuring delivery to customers worldwide. For any specific shipping inquiries or concerns, please contact our dedicated customer service team at store@walltopia.com.
5. SHIPPING CONFIRMATION AND TRACKING
Upon shipment of your order, you will receive a confirmation email containing a tracking number. This tracking number enables you to monitor the status of your delivery and obtain an estimated delivery date.
6. DELIVERY ESTIMATES
Delivery estimates are provided by the shipping carrier and are based on their standard delivery times. Walltopia disclaims responsibility for any delays caused by the shipping carrier or customs clearance processes.
7. SHIPPING LIABILITY
Walltopia holds no liability for any lost, stolen, or damaged packages during transit. All claims shall be addressed to the respective shipping carrier in the event of such incidents.
8. SHIPPING RESTRICTIONS
Certain products may be subject to shipping restrictions due to legal regulations or safety concerns. Customers bear the responsibility of ensuring that their purchased items comply with local laws and regulations regarding shipping and importation.
9. ADDRESS VERIFICATION
The accuracy and completeness of shipping information provided by the Buyer are their responsibility. Walltopia bears no liability for any delays or additional costs arising from incorrect or incomplete shipping addresses provided by the Buyer.
10. CONTACT INFORMATION
For any further inquiries regarding shipping or assistance with your order, please reach out to our professional customer service team at store@walltopia.com.
11. POLICY UPDATES
Walltopia reserves the right to update or modify this shipping policy at any time without prior notice. Any changes to the policy will be immediately effective upon posting on the website.
By proceeding with a purchase from Walltopia, you signify your agreement to the terms and conditions outlined in this shipping policy.
Unless explicitly stated otherwise, the terms and conditions outlined in our general conditions shall also apply to this shipping policy. For any terms or phrases not explicitly defined herein, please refer to our general conditions for clarification.